Customer Support Executive

• Deliver a class apart customer experience as measured by performance objectives and in accordance of the core values of our client
• Assist customers with their items purchased through ecommerce website
• Convey interest in each customer through their words with courtesy, attention, a friendly and caring image
• Providing alternatives to products/items, which are not available on the ecommerce website
• Follow standard processes and procedures when it comes to providing the resolution
• Staying up to date with latest updates on system information, process changes and future updates
• Must be able to overcome objections and handle customer push backs

Shift: 6PM-3AM

Salary: Upto 100K with fuel allowance/pick and drop

Location: Karachi, DHA Phase 7

Job Type: Full-time

Pay: Rs75,000.00 - Rs95,000.00 per month

Application Question(s):

• What is your expected pay?
• Would you be able to manage night shift? i-e 6pm-3am

Work Location: In person