Customer Support Executive

• Coordinate and assist with sales related activities and provide administrative support to the sales team
• Manage customer databases and update them regularly
• Process sales orders and invoices, and follow up on payments
• Communicate directly with customers, respond to inquiries and resolve any issues that arise
• Coordinate with the logistics team to ensure timely delivery of products or services
• Assist in the preparation and distribution of sales materials and presentations
• Provide input into the development of sales strategies and targets
• Analyze sales data and reports, and identify sales patterns and trends
• Maintain a thorough understanding of the company’s products or
• stand the product and stay updated on changes
• Creating and maintaining detailed documentation of customer interactions and problem-solving actions taken
• Conducting customer satisfaction surveys and analyzing feedback to improve services
• Escalating unresolved issues to the appropriate internal teams

Job Type: Full-time

Pay: Rs75,000.00 - Rs90,000.00 per month

Work Location: In person