About the job
Kickstart is Pakistan’s largest coworking space operator with a mission of creating ease of doing business for SMEs, startups, and freelancers. We have 15 operational coworking spaces in Karachi, Lahore, and Islamabad, with 5000+ members using our spaces daily.
We are seeking a skilled and proactive Assistant Network Administrator to support our IT and network operations. The ideal candidate will assist in managing and maintaining a robust IT infrastructure, including Mikrotik and UniFi network systems, CCTV surveillance, door access control systems, and overall IT operations. This role requires a hands-on individual with a keen understanding of network and system management.
Location: Karachi & Islamabad
Key Responsibilities:
1. Network Administration:
- Assist in configuring, maintaining, and troubleshooting Mikrotik and UniFi network devices, including routers, switches, and wireless access points.
- Monitor network performance and ensure reliable connectivity across all locations.
- Manage VLANs, VPNs, firewalls, and other network protocols to maintain security and efficiency.
- Conduct firmware updates, backups, and documentation of network devices.
2. IT Operations Support:
- Provide technical support to users for hardware, software, and network-related issues.
- Install, configure, and maintain IT equipment such as desktops, laptops, printers, and servers.
- Ensure timely patch management and updates for operating systems and software.
- Monitor IT systems to identify and resolve issues proactively.
3. CCTV and Door Access Systems:
- Install, configure, and maintain CCTV surveillance systems and IP cameras.
- Troubleshoot and repair issues with CCTV hardware and software.
- Manage and maintain door access control systems, including installation, configuration, and troubleshooting.
4. Documentation and Reporting:
- Maintain up-to-date documentation of network layouts, configurations, and access credentials.
- Generate periodic reports on network performance, security incidents, and system availability.
5. Collaboration and Improvement:
- Work closely with the senior IT team to implement network upgrades and improvements.
- Propose and execute enhancements to optimize IT operations and network performance.
Requirements:
- Bachelor's degree in Information Technology, Computer Science, or a related field (or equivalent work experience).
Technical Skills:
- Hands-on experience with Mikrotik and UniFi devices.
- Proficiency in network troubleshooting, routing, and switching protocols.
- Knowledge of CCTV systems and door access control technologies.
- Familiarity with IT operations, hardware, software, and operating systems (Windows, Linux, etc.).
- Basic understanding of cybersecurity principles and best practices.
Certifications (Preferred):
- Mikrotik Certified Network Associate (MTCNA) or higher.
- UniFi certification (Ubiquiti Enterprise Wireless Admin or similar).
- CompTIA Network+ or similar IT certifications.
- Competitive salary and benefits package.
- Opportunity to grow within a dynamic IT team.