Receptionist - Women's Gym

Job Description:
As a Women's Gym Receptionist, you will play a pivotal role in ensuring the gym operates smoothly and all clients feel welcome and supported. You will handle front desk responsibilities, provide exceptional customer service, and create a positive atmosphere for our members.

Key Responsibilities:

• Welcome and Greet Members: Greet members and visitors with a friendly and professional attitude, ensuring they feel comfortable and valued.
• Manage Member Check-In: Efficiently handle member check-ins and guest registration using our gym management system.
• Answer Inquiries: Respond to telephone, email, and in-person inquiries about gym services, memberships, schedules, and promotions in a timely manner.
• Process Memberships: Assist members with new sign-ups, renewals, cancellations, and general account questions.
• Scheduling and Appointments: Book and confirm appointments for classes, personal training, and other services.
• Sales Support: Promote gym memberships, merchandise, and special promotions to members and guests.
• Maintain Cleanliness: Ensure the reception and lobby areas are clean, organized, and presentable.
• Support Events and Programs: Assist with organizing and promoting gym events, programs, and community initiatives.
• Manage Member Complaints: Address and escalate any member concerns or issues in a professional manner.

Qualifications:

• High school diploma or equivalent
• Previous experience as a receptionist or in customer service, preferably in a fitness or wellness setting.
• Strong interpersonal and communication skills.
• Ability to multitask and work efficiently in a fast-paced environment.
• Proficiency in using computer systems and gym management software is a plus.
• Passion for health, fitness, and customer service.

Working Hours:
morning 7 am - 3 pm . Evening 3 pm - 11 pm

Benefits:

• Competitive salary
• Gym membership

We are committed to creating an inclusive and diverse work environment and strongly encourage applications from women of all backgrounds.

To Apply:
Please send your resume and a brief cover letter detailing your interest in this position to

[email protected]

Location: 3rd, 4th Floor Platinum Fitness at Emerald Tower Do Talwar Clifton

0336 1110496

Job Type: Full-time

Pay: Rs35,000.00 - Rs50,000.00 per month

Experience:

• receptionist: 1 year (Preferred)