AR Application Specialist

Contour Software, a subsidiary of Constellation Software Inc., has rapidly expanded to over 2,000 employees across three cities within 14 years. As part of a global enterprise software leader operating in more than 100 countries, Contour offers professionals the opportunity to build rewarding, long-term careers. Originating as an R&D and accounting back-office, Contour now functions as a full-service global center supporting all business functions across multiple time zones. The company’s employees in Karachi, Lahore, and Islamabad serve divisions worldwide, contributing to Constellation’s ongoing global growth.

Jonas Software, a division of Contour, is a leading provider of enterprise management software across diverse industries such as clubs, foodservice, construction, leisure fitness, sports, education, and more. With 58 respected brands and over 50,000 customers in 30+ countries, Jonas is recognized for innovation, quality, and customer service. Headquartered in Canada, Jonas employs over 1,600 professionals globally and is a 100% owned subsidiary of Constellation Software Inc.

Key Responsibilities:
- Process accurate and timely customer billing in line with contractual agreements.
- Create, maintain, and update customer contract records within finance and billing systems.
- Review new, amended, and renewed contracts to ensure proper billing, tax, and revenue recognition setup.
- Configure and maintain revenue recognition schedules according to contract terms and company policies.
- Validate customer contract data for accuracy, completeness, and compliance.
- Apply correct tax treatment to customer invoices and contract setups.
- Raise credit notes and reissue invoices when necessary, ensuring proper documentation and justification.
- Investigate and approve billing adjustments in compliance with internal controls and policies.
- Reconcile billing data against contracts and revenue schedules, resolving discrepancies.
- Perform customer account reconciliations to maintain accurate balances.
- Conduct invoice reconciliations to identify and address duplicates, missing, or incorrect invoices.
- Investigate billing queries and collaborate with internal teams to resolve issues promptly.
- Work closely with Sales, Customer Success, Commercial Operations, and Finance teams to ensure billing and contract accuracy.
- Support month-end activities including billing, revenue, and account reconciliations.
- Maintain accurate financial records and audit-ready documentation.
- Monitor and improve data quality across contracts, billing, and revenue systems.
- Identify opportunities to enhance billing processes, controls, and operational efficiency.
- Ensure compliance with company policies, financial controls, and regulatory requirements.

Required Qualifications:
- Minimum of 2 years’ experience in Accounts Receivable, Billing, Transactional Finance, or a related finance role.
- Proven experience in processing customer billing and managing contract-related data.
- Strong reconciliation skills with the ability to investigate and resolve discrepancies.
- Good understanding of financial controls and data accuracy standards.
- Strong commercial awareness and analytical capabilities.
- Proficiency in Microsoft Excel and excellent IT skills.
- Effective communication and interpersonal skills to collaborate across departments.

Preferred Qualifications and Benefits:
- Experience with Microsoft Dynamics 365 Finance & Operations (F&O) or similar ERP systems is advantageous.
- Understanding of VAT and tax treatment within customer billing processes is beneficial.

Benefits include:
- Competitive market-leading salary
- Comprehensive medical coverage for employees and dependents
- Parental medical coverage
- Provident fund and performance-based bonuses
- Home internet subsidy and conveyance allowance
- Profit sharing plan for tenured employees
- Life insurance benefits
- Child care facilities and company-provided meals
- Professional development budget and recreational facilities
- Opportunities for on-shore training
- Friendly and supportive work environment
- Leave encashment

Contour Software values diversity and is committed to fostering an inclusive workplace free from discrimination. The company actively supports individuals with special needs by providing reasonable accommodations and encourages qualified candidates to apply.