Business Operations Lead

About the job
Title: Business Ops Lead

Timings: 7pm-4am (Night Shift)

Location: Remote (Lhr, Isb, Khi)

Overview:

We are seeking a highly motivated and analytical Business Operations Lead to drive strategic initiatives, optimize processes, and ensure operational excellence across the organization. This role will work closely with cross-functional teams including software, procurement, product, and inventory to support data-driven decision-making and daily operational efficiency.

Key Responsibilities:

Oversee and manage day-to-day business operations, ensuring teams are aligned and priorities are on track.
Monitor daily workflows, resource allocation, and task execution to identify blockers and streamline efforts.
Serve as the main point of contact for internal operational escalations and troubleshooting.
Implement and maintain standard operating procedures (SOPs) for recurring tasks and business-critical functions.
Coordinate internal communication to ensure everyone has the latest updates on processes, tools, and policy changes.
Collaborate with leadership to define and execute short- and long-term business goals.
Lead the design and rollout of new operational frameworks and continuous improvement initiatives.
Analyze current business processes to identify bottlenecks and inefficiencies.
Propose and implement automation, system enhancements, or procedural updates.
Facilitate cross-departmental collaboration to ensure operational alignment and support.
Lead regular sync meetings and status updates for ongoing projects or initiatives.
Develop dashboards and reports to monitor operational health and productivity.
Provide actionable insights to stakeholders using data-driven analysis.

Qualifications:

Bachelor’s degree in, Business, Operations, I.T, Industrial education or a related field (MBA preferred).
5+ years of experience in business operations, strategy, or project management.
Proven experience managing daily operations and optimizing internal processes.
Strong analytical, organizational, and leadership skills.
Proficiency in Excel, SQL, and/or project management platforms (e.g., Asana, Jira, Trello).
Excellent communication and interpersonal skills.