Call Center Representatives

Job Description: We are seeking a motivated and customer-focused Call Center Representative to join our team. The ideal candidate will handle inbound and outbound calls, provide excellent service, resolve customer inquiries, and support various company functions. Strong communication skills, attention to detail, and the ability to multitask are essential.

Responsibilities:

• Answer and resolve customer inquiries via phone, email, or chat.
• Maintain a positive and professional attitude with customers.
• Accurately record and update customer information.
• Troubleshoot basic issues and escalate complex problems when necessary.
• Meet or exceed performance and quality goals.

Requirements:

• High school diploma or equivalent.
• Excellent communication skills (verbal and written).
• Ability to multitask and stay organized in a fast-paced environment.
• Prior customer service or call center experience is a plus.

Apply today and be part of a dynamic team that values excellent customer service!

Job Type: Full-time

Pay: From Rs45,000.00 per month

Experience:

• CSR: 1 year (Required)

Language:

• English (Required)

Location:

• Karachi (Required)

Work Location: In person