Client Relationship Officer

We are looking for a friendly, professional, and customer-oriented Client Relationship Officer to join our team. You will be responsible for managing client relationships, addressing their needs, and ensuring excellent service and satisfaction.

Key Responsibilities:

Build and maintain strong relationships with clients

Respond to client inquiries and resolve issues promptly

Provide information about products or services

Identify opportunities to upsell or cross-sell offerings

Maintain accurate client records and documentation

Requirements:

Excellent communication and interpersonal skills

Customer service or client management experience is an advantage

Organized, detail-oriented, and able to multitask

Proficient in MS Office and basic computer skills

High school diploma or higher (Bachelor’s degree preferred)