Customer Care Professional

About the job

We’re Hiring | Customer Care Professional – Evening/Night Shift

ABS International is expanding its Customer Operations team and looking for a Customer Support Executive who is confident in English communication, customer-focused, and ready to build a long-term career in a structured professional environment.

With 16 years of uninterrupted operations and a strong track record of timely payroll, we offer a stable workplace with opportunities to grow.

Location: Block 13C, Gulshan-e-Iqbal, Karachi

Shift: 6:00 PM – 2:00 AM

Work Model: 100% On-Site | Fixed Shift | No Rotations

The Role :-

You’ll be responsible for supporting our existing US-based clients after the sale, ensuring their questions are addressed professionally and their onboarding experience is smooth.

Key Responsibilities

• Communicate with existing US clients through follow-ups

• Handle post-sale customer queries and provide effective solutions

• Assist clients with onboarding-related questions

• Complete service questionnaires accurately

• Maintain clear and organized customer interaction records

• Deliver a professional, positive customer experience

Compensation & Benefits

Base Salary: PKR 40,000 – 45,000/month

Attendance Allowance: PKR 3,000/month

Performance Incentive: PKR 5,000 – 15,000/month after training

Additional Benefits: Provident Fund (PF) + 15 days paid annual leave

What We’re Looking For

• Strong spoken and written English communication skills

• High school diploma or currently pursuing university education

• Customer-focused and solution-oriented approach

• Strong interpersonal and communication skills

• Ability to work full-time in an on-site environment

• A commitment to long-term professional growth

Why Join ABS International?

If you’re looking for more than just a job and want to develop your communication, customer service, and professional skills in a stable environment, this opportunity could be for you.