Customer Sales Representative

Position Overview:
We are seeking a motivated and customer-focused Customer Sales Representative to join our team. The ideal candidate will be responsible for assisting customers, addressing their inquiries, and driving sales by promoting our products/services. This role requires excellent communication skills, a positive attitude, and the ability to build strong relationships with customers.

Key Responsibilities:

Respond to customer inquiries via phone, email, or in-person.

Provide product/service information and recommendations to customers.

Process orders, returns, and exchanges efficiently.

Build and maintain strong customer relationships to ensure satisfaction and repeat business.

Meet and exceed sales targets by upselling and cross-selling products/services.

Resolve customer complaints and issues in a timely and professional manner.

Maintain accurate records of customer interactions and transactions.

Stay updated on product knowledge and company policies.

Requirements:

High school diploma or equivalent (Bachelor’s degree preferred).

Proven experience in sales or customer service is a plus.

Strong communication and interpersonal skills.

Ability to work in a fast-paced environment and handle multiple tasks.

Proficient in using computers and CRM software.

Positive attitude, team player, and problem-solving skills.

Benefits:

Competitive salary with performance-based incentives.

Opportunities for career growth and development.

Friendly and supportive work environment.