customer support representative

Job Title: Customer/Client Support Representative

Location: Shahrah e Faisal, Karachi

About the Role:
We are looking for an energetic and results-driven Customer/Client Support Representative who is passionate about sales and building strong client relationships. The candidate will play a key role in expanding our client base by promoting our HR services to potential organizations.

Key Responsibilities:

• Conduct cold calls to potential clients and introduce the company’s HR services and certification programs.
• Identify and approach potential clients to generate new business opportunities
• Generate organic leads through multiple platforms (LinkedIn, job portals, social media, and online directories)
• Send professional emails and messages to generate new business leads
• Build and maintain strong relationships with prospective and existing clients
• Schedule meetings with potential clients and coordinate follow-ups with leads.
• Maintain accurate records of sales activities, leads, and client interactions.
• Work closely with the management and internal teams to convert leads into long-term clients.
• Consistently work towards achieving business development targets

Requirements:

• Bachelor’s degree in Business Administration (BBA) or a related field.
• Experience Required: Minimum 6 Months
• Excellent verbal and written communication skills
• Confidence in cold calling and client outreach
• Basic understanding of sales processes and lead generation
• Candidates who can join immediately will be preferred.

Interested candidates can DM me or share their resumes at [email protected]

Job Type: Full-time

Pay: Rs30,000.00 - Rs40,000.00 per month

Work Location: In person