E-Commerce Executive

Fulcrum Pvt Ltd is seeking a detail-oriented and proactive E-Commerce Executive to join our dynamic team. This role focuses on managing product listings, pricing, and inventory effectively across various e-commerce platforms to ensure seamless operations. The ideal candidate possesses at least three years of experience in the e-commerce field, demonstrating strong capabilities in order processing, customer service, and performance monitoring. The E-Commerce Executive works closely with logistics and warehouse teams to guarantee timely order fulfillment while addressing any order-related challenges that may arise. In this role, the E-Commerce Executive also plays a vital part in optimizing product content, including descriptions and images, to enhance online presence and customer engagement. Conducting thorough market and competitor analyses allows this professional to support and contribute to online promotional campaigns and sales initiatives. While this position does not involve team management, the candidate must exhibit excellent organizational and coordination skills to maintain smooth operations across multiple marketplaces and the company’s website.
Responsibilities
 

• Key Responsibilities:
  
  ✅ Manage product listings, pricing, and inventory across e-commerce platforms.
  ✅ Process and monitor online orders efficiently.
  ✅ Coordinate with logistics and warehouse teams for timely order fulfillment.
  ✅ Handle customer queries and resolve order-related issues.
  ✅ Generate sales reports and monitor performance metrics.
  ✅ Optimize product content, descriptions, and images.
  ✅ Conduct market and competitor analysis.
  ✅ Support online promotional campaigns and sales initiatives.
  ✅ Ensure smooth operations across marketplaces and company website.
• Conduct comprehensive market and competitor analysis to identify trends and areas for improvement.
• Support and implement online promotional campaigns and sales initiatives to maximize revenue.
• Ensure smooth operational workflows across different marketplaces and the company website.
• Maintain accurate and up-to-date product information to prevent discrepancies and enhance customer experience.