Senior Incubation Executive

Careem is transforming daily life across the Middle East through its Everything App, which simplifies movement, food and grocery ordering, payment management, and more. Since its inception in 2012, Careem has empowered over 2.5 million Captains to earn income, served more than 70 million customers, and built a vibrant platform for the region’s leading talent and entrepreneurs. Operating in over 70 cities across 10 countries from Morocco to Pakistan, the company is now entering a new phase focused on AI-driven innovation. Careem is looking for curious and solution-oriented AI professionals to develop impactful tools, automate workflows, and enhance customer experience while streamlining operations and reimagining internal systems. Joining Careem offers the opportunity to contribute to a high-impact organization and advance your professional growth.

Key Responsibilities
- Manage account coordination and maintain effective communication with both new and existing partners on the Careem platform.
- Execute sales strategies by signing and onboarding new restaurant partners to expand supply and enhance customer satisfaction.
- Focus on meeting individual and team KPIs, tracking progress against established goals.
- Influence and negotiate with external stakeholders to support decision-making and foster partnership growth.
- Organize and prioritize multiple tasks efficiently in a fast-paced environment.
- Identify operational challenges and implement scalable solutions to improve processes.
- Deliver plans with excellence while remaining flexible to shifting priorities and integrating new insights.

Required Qualifications
- Between 1 to 3 years of experience in customer-facing commercial or operational roles.
- Strong verbal and written communication skills in English and Urdu.
- Demonstrated ability to manage relationships with multiple external stakeholders simultaneously.
- Self-motivated, adaptable, and capable of thriving in a dynamic, fast-paced setting.
- Eagerness to contribute as an early team member by helping to establish structure and strategy.
- Proficiency in data literacy, including analysis, reporting, and advanced Excel skills.
- Experience working with CRM tools.

Preferred Qualifications and Benefits
- Experience in the food delivery or technology sectors is advantageous.
- Careem offers a collaborative work environment alongside inspiring colleagues and industry experts.
- Employees benefit from working in a purpose-driven organization committed to regional impact and professional growth.
- Flexible work arrangements include four days in-office and one remote day per week, plus the option to work remotely from any country for up to 30 days annually.
- Unlimited vacation days and comprehensive healthcare benefits, including fitness reimbursements for gym memberships and training classes.
- The company promotes a culture of ownership, high performance, and dedicated service to customers, partners, colleagues, and captains.

Careem is an equal opportunity employer that values diversity and inclusion, fostering a workplace free from discrimination based on any protected status.