Service Officer

We're looking for an Service Officer - Faisalabad to ensure efficient after-sales support and customer satisfaction through effective service operations.

🔧 Key Responsibilities:

• Timely settlement of warranty and service claims
• Monitor warranty failures and implement corrective actions
• Provide product and failure feedback to suppliers/manufacturers
• Monitor warranty registrations and improve performance
• Handle customer complaints and service process improvements
• Conduct technical and failure analysis of supplier products
• Ensure compliance with QHSE standards.

🎓 Qualifications & Experience:

• Education: D.A.E (Mechanical/Electrical)
• Experience: 1-2 years relevant experience

🧠 Key Skills:

• Good communication, writing and customer service skills.
• Able to communicate complicated technical issues with effective presentation skills.
• Team Player
• Willing to travel on frequent basis