Front Desk Officer / Receptionist

We are looking for a proactive, well-organized, and friendly Front Desk officer / Receptionist to be the first point of contact at our head office. If you're someone who thrives in a dynamic work environment and enjoys creating a welcoming atmosphere, we’d love to hear from you!

Key Responsibilities:

Greet and assist visitors in a courteous and professional manner

Answer, screen, and route incoming phone calls

Manage front desk activities, including maintaining visitor logs

Schedule appointments and coordinate meeting room bookings

Handle incoming and outgoing mail, packages, and deliveries

Manage office supplies and keep the reception area tidy and presentable

Perform basic administrative tasks such as data entry, document prep, and filing

Assist with internal communication and coordination between departments

Ensure compliance with front office protocols and company standards

Requirements:

Prior experience as a receptionist or in a similar front desk customer-facing role

Strong communication skills (verbal and written)

Proficiency in MS Office (Word, Excel, Outlook)

Professional appearance and demeanor

Highly organized, punctual, and detail-oriented

Ability to maintain confidentiality and handle sensitive information

Preferred Skills:

Experience with multi-line phone systems

Familiarity with appointment scheduling software

Knowledge of office management systems and procedures