Patient Enrollment Coordinator

About the job
Job Description

Minerva Research Solutions is a clinical trial management service provider.We aim to transform the landscape of healthcare and research with our quality clinical services. We support the biotech, medical, and pharma industries through all phases of the clinical trial lifecycle.

Our services include Data Operation, Recruitment Services, and Regulatory. Our goal is to speed up the lifecycle of novel therapies through streamlined processes, stringent timelines & real-time solutions. Our clinical trial support services & consultations are tailored to foster your product and requirements.

We aim to deliver high-quality data and solutions to make your clinical trials a success. We follow stringent FDA and GCP regulations throughout all phases of the clinical trial process.

Minerva Research Solution is looking for dynamic individuals in the role of Patient Enrollment Specialist responsible for screening new leads, conducting follow-ups, and documenting participants for assigned active clinical trials. This specialist contributes significantly to clinical trials by building a comprehensive database in the Clinical Trial Management System (CTMS) of willing and qualified study volunteers.

Industry:

Information Technology & Services
Hospital & Health Care
Clinical-Trials andResearch Industry

Key Responsibilities:

Conduct phone interviews and screenings for prospective clinical study participants
Maintain an organized database of clinical study participants
Develop outreach strategies to enhance participant recruitment
Interact directly with study participants via phone calls, SMS, etc
Collaborate with Medical Staff (CRCs) to ensure adequate subject recruitment for each study
Enhance and maintain study documentation and volunteer records, including consent forms
Assist in sales, marketing, and outreach efforts as needed
Provide accurate study-related information to participants
Cultivate a safe, positive, and fast-paced work environment
Undertake other related duties and participate in special projects as assigned

Behavioral Competencies:

Conceptual capability, problem-solving, and decision-making ability
Strong commitment to teamwork, work ethics, and etiquette
Effective planning and organizing skills with priority setting
Proactive knowledge and information sharing within the team
Customer-focused with strong communication skills
Active learning attitude with a continuous improvement mindset

Minimum Qualifications:

Essential:

Bachelor’s Degree in any major, MBBS,BDS, BS Nursing
Computer literate with good knowledge of MS Office
Fluency in English Communicationwritten and spoken both is must.
Therapeutic Communication in English with US accent is preferable
2 years’ experience in a relevant field

Desirable:

MBBS, Pharm-D, DPD
Microsoft Certification in various MS Office Products
Fluency in written and spoken English; multilingual capability is an added advantage
2+ years’ experience in the healthcare industry

Benefits:

Competitive salary and performance-based bonuses
Medical health insurance coverage
Employees Old-age benefits coverage
Professional learning and developmentsupport
Generous vacation and paid time off
Employee assistance programs for mental health
Company-sponsored events and team-building activities
Diverse, professional and inclusive work environment
Opportunities for career growth
Cutting-edge technology and tools
Family-friendly policies, including parental leave
Commuter benefits or transportation assistance
Social responsibility and community involvement programs

Openings:

Equal opportunity employers
Full-time
On-site job (Night shift)

Work Schedule Timings:

Monday to Friday
6PM to 2AM (transport facility provided for female staff only and allowance for male employees, additional night shift allowance)

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