3PL Drayage Coordinator - Import

The role encompasses the building business with potential customers and Logistics / Supply Chain Solutions in the USA market.

KEY HIGHLIGHTSLocation - KarachiWork Days

• Monday till Friday (Night Shift)Shift hours - 06 PM till 03 AM (No Rosters)Job Type - Full time (regular) On Site
• Preference will be given to applicants who are available to work on-site during night shifts.Benefits
• Health / Paid Leaves / Annual Leaves (cashable) / Pick & drop (females only) / Bi Annual Bonuses / Bi annual Performance Reviews / Yearly Salary Reviews / Lucrative Incentive Structure, On Job certifications
• Incentives: Incentive on seamless handling of the volume / carrier recruitment (limitations apply as per company policies)

Responsibilities:

• Own the daily dispatch cycle — from carrier assignments to tracking and delivery follow-ups.Manage and schedule containers on Amazon Carrier Central.Keep container deliveries on schedule by tackling delays head-on and booking appointments through Amazon Portals.Maintain strong relationships with customers, providing timely updates and solutions that inspire confidence.
• Maintain complete and accurate shipment records — from Rate Con, DO, BL, Gate tickets and PODs. or other applicable paperwork.Timely closing of jobs on company softwares with Truckers and Customers invoices.Keep company portals and Sheets updated with load statuses, records, and logsProvide timely updates to house customers and maintain clear communication with the Overseas team.
• Partner with Finance to ensure timely onboarding and timely Payments of carriers.Optimize the operational efficacy through timely responses to the new inquiries.Address and resolve customer inquiries, complaints, or service issues professionally.Updating the monthly / fortnight records of completed vs incomplete loads on company portal.Getting acclimated with transportation management systems (TMS) and other software's to track and manage load schedules.

Pre-Requisites

• Exceptional command of spoken and written English.Strong proficiency in Microsoft Excel and Google Sheets.
• Persuasive skills with the ability to lead, and take ownership of a teamCan attend and deliver training and build successors.
• Skilled at managing multiple tasks simultaneously without compromising quality.
• Resilient under pressure, with a track record of meeting tight deadlines.6–12 months of proven experience in a similar role required.

Job Skills

DrayageGoogle Spreadsheets KnowledgeMS ExcelAmazon Operations Management

Job Details

Industry:

Shipping / Marine

Functional Area:

Supply Chain Management

Total Positions:

2 Posts

Job Shift:

Third Shift (Night)

Job Type:

Full Time/Permanent

Job Location:

Gulistan-e-Johar, Karachi, Pakistan

Gender

No Preference

Minimum Education

Bachelor

Degree Title

Supply Chain

Career Level

Entry Level

Minimum Experience

Less than 1 Year

Apply Before:

Oct 01, 2025

Posting Date:

Sep 11, 2025