Account Manager

Jetnetix Solutions is looking for a client-focused, energetic, and self-driven Account Manager to join our Business Development team. If you’re passionate about building strong client relationships, ensuring project success, and driving long-term value, this is your opportunity to make a real impact.

As an Account Manager, you’ll be the bridge between our clients and the sales team, ensuring seamless communication, upsell opportunities, and successful project execution across Web Apps, Mobile Apps, and Website development.

Who We're Looking For:

We’re looking for someone from a tech or digital agency background who thrives in a fast-paced environment, has a knack for client communication, and is always thinking a few steps ahead. If you're career-driven, proactive, and passionate about delivering value, you’ll fit right in. We are in need of a person who is career focused and can come out of boundaries. If you are passionate about technology, possess a vibrant presence, and have a natural ability to stay sharp and focused, we invite you to bring your expertise and ambition to elevate both our team and your career to the next level.

Key Responsibilities:

Serve as the main point of contact for clients from onboarding to project delivery
Understand client needs and provide consultative solutions related to digital development
Collaborate with the Head of Business Development and CEO to manage and execute projects smoothly
Identify upsell and cross-sell opportunities to enhance client success
Build and maintain strong, long-term client relationships
Communicate effectively to ensure client expectations align with project outcomes
Maintain high responsiveness and availability during working hours
Prepare detailed briefs and proposals, coordinate timelines, and support post-delivery feedback loops
Report on client satisfaction and project performance metrics

Requirements:

2-3 years of experience in a client-facing role (preferably in a digital agency or tech company)
Strong understanding of web, mobile, and digital product development
Excellent communication, presentation, and negotiation skills
Able to manage multiple projects and client expectations simultaneously
Goal-oriented and highly organized with a proactive mindset
Tech-savvy and comfortable using tools like CRMs, project management systems, and client portals

What We Offer:

Supportive and collaborative team culture
Flexible working hours and paid time off
Competitive salary based on experience
Opportunity to grow with a fast-evolving tech company

Location:

Block 5 Gulshan-e-Iqbal, Karachi, Pakistan