Medical Assistant

About the job

Job Title: Medical Representative (Remote)

Company: Verkpro Pvt Ltd

Location: Fully Remote

Working Hours: 8:30 AM – 5:30 PM (Eastern Standard Time, EST), Monday to Friday

Employment Type: Full-time

Contact Email: jobs@verkpro.com

About Verkpro Pvt Ltd

Verkpro Pvt Ltd is a remote healthcare operations and support organization providing trained virtual professionals to healthcare practices across the United States. We specialize in helping medical and dental clinics streamline administrative workflows, improve patient coordination, and maintain compliance with healthcare regulations, including HIPAA standards.

Our goal is to strengthen healthcare delivery systems by reducing administrative burden on clinical teams, allowing providers to focus more on patient care and clinical outcomes. We work closely with healthcare organizations to ensure reliable, efficient, and secure backend support through well-trained remote staff.

About the Role

We are seeking a detail-oriented and responsible Medical Representative to join our remote operations team. This role involves supporting U.S.-based healthcare providers with patient communication, documentation handling, appointment coordination, and general administrative workflows.

The ideal candidate should have a strong understanding of healthcare processes, excellent communication abilities, and the capacity to handle sensitive patient information with professionalism and confidentiality.

This position is fully remote and requires availability during EST working hours to ensure real-time coordination with U.S.-based clients and teams.

Key Responsibilities

• Handle patient communication via email, phone calls, and digital communication platforms in a professional manner
• Coordinate, schedule, and manage patient appointments, confirmations, and follow-ups
• Maintain accurate and updated patient records and documentation within internal systems
• Support healthcare providers with administrative and operational workflow tasks
• Manage incoming requests and ensure proper routing and prioritization of information
• Ensure strict compliance with HIPAA regulations and patient confidentiality standards
• Collaborate with internal teams to resolve documentation or workflow-related issues
• Assist in maintaining continuity of care through proper tracking of patient interactions and updates

Requirements

• Educational background in Healthcare, Medicine, Nursing, Pharmacy, Life Sciences, or a related field
• Strong written and verbal communication skills in English
• Good organizational and time management abilities
• Proficiency in Google Workspace (Docs, Sheets, Gmail) and Microsoft Office tools
• Ability to work independently in a structured remote environment
• Basic understanding of medical terminology and healthcare workflows
• Knowledge of HIPAA compliance and patient data confidentiality practices
• Willingness to work aligned with U.S. EST working hours

What We Offer

• Fully remote work environment with structured working hours
• Comprehensive onboarding and training program
• Exposure to U.S.-based healthcare systems and operational workflows
• Career growth opportunities in healthcare operations and remote support services
• Collaborative and professional remote team environment
• Skill development in healthcare administration and compliance-focused operations

How to Apply

Interested candidates are encouraged to apply by sending their updated resume to:

jobs@verkpro.com

Please mention the subject line:

Application – Medical Representative (Remote)

• Shortlisted candidates will be contacted for the next steps, including assessments and interviews.