Remote Customer Service Representative

About the job
Job Title: Remote Customer Service Representative

About Elite Consulting USA:

Elite Consulting USA is a trusted global leader in consulting and staffing solutions. With a strong international presence, we are committed to connecting businesses with top-tier talent. As we continue to grow, we're looking for enthusiastic and reliable professionals to join our remote support team.

Job Description:

We are hiring Remote Customer Service Representatives who are passionate about delivering excellent service and managing schedules efficiently. This is a full-time, long-term remote opportunity for candidates based in India, working closely with our US-based clients and teams.

Responsibilities:

- Coordinate and update employee and client schedules.
- Ensure all shifts are assigned at least one week in advance and manage any last-minute changes.
- Maintain a backup list of available staff for emergency shift coverage.
- Communicate scheduling changes to employees promptly and clearly.
- Collaborate with clients and internal teams to ensure seamless scheduling operations.

Requirements:

- Strong English communication skills (spoken and written).
- Highly organized with attention to detail.
- Able to work independently and as part of a team.
- Proficient in Microsoft Word and Excel.
- Comfortable managing multiple tasks in a fast-paced environment.
- Friendly, professional, and dependable attitude.
- Availability to work 6 days a week (evening/night shifts).

What You’ll Get:

- Training provided to help you succeed in your role.
- Salary of 70,000 PKR.
- Weekly attendance bonus of 2500 PKR.
- Paid holidays and vacation leave.
- Medical allowance.
- 100% work-from-home setup.
- Long-term career growth opportunities within a global team.

Ready to grow your career from home?

Apply now and become part of a dynamic, international team shaping the future of remote work!

📧: [email protected]