Sales Assistant

LUMINA CNC is looking for a Sales Assistant for their franchise "CLASSIC CERAMICS" DHA PHASE 8 - Karachi.

The Sales Assistant is responsible for assisting walk-in customers, helping them with any queries, detecting customer needs, fostering lasting rapport, and promoting products using proven sales techniques. Strong communication skills and personal presentation contribute significantly to creating a positive store atmosphere and achieving sales targets. This role is ideal for someone passionate about retail sales and customer engagement without team management responsibilities.

Responsibilities

• Greet and engage customers, offering assistance and personalized recommendations based on their needs.
• Utilize up-selling and cross-selling techniques to increase sales and promote complementary products.
• Maintain thorough knowledge of products, pricing, and current promotions to provide accurate information to customers.
• Create a positive shopping experience by building pleasant and professional conversations with customers.
• Achieve individual sales targets consistently through effective sales strategies and customer relationship management.
• Ensure the sales floor is clean, well organized, and visually appealing to attract and retain customers.
• Process transactions efficiently and accurately while adhering to company policies and procedures.
• Handle customer inquiries and resolve any concerns promptly to ensure satisfaction.
• Stay updated on market trends and competitor products to provide valuable insights and maintain a competitive edge.
• Adhere to personal grooming standards to represent Classic Ceramics in a professional manner.