Senior Site Reliability Engineer I

Careem is building the Everything App to transform daily life across the Middle East by simplifying transportation, food and grocery delivery, payments, and more. Since its inception in 2012, Careem has empowered over 2.5 million Captains to earn income and served more than 70 million customers. Operating in 70 cities across 10 countries from Morocco to Pakistan, Careem fosters regional talent and entrepreneurship while driving innovation and growth. The team is focused on advancing persistent storage technologies and cloud-native solutions to scale the Careem platform, supporting millions of users every day.

Key Responsibilities
Build and maintain Kafka clusters and their surrounding ecosystems to ensure high resilience, reliability, and scalability of services. Lead the design, development, and operation of storage clusters and related infrastructure hosted on AWS. Develop support tools and technical processes that streamline workflows and empower engineers working across multiple services. Identify opportunities to automate and scale systems efficiently without compromising security or reliability. Participate in on-call rotations and contribute to enhancing incident response procedures.

Required Qualifications
A minimum of 5 years’ experience in developing, operating, and troubleshooting storage clusters or other highly available systems at scale. Proven expertise in running Kafka on Kubernetes environments. Proficiency in one or more programming languages such as Go, Python, Java, Groovy, Scala, or Ruby. Strong background in cloud infrastructure, with a preference for AWS experience. Hands-on experience with infrastructure automation using Infrastructure as Code methodologies. Solid Unix/Linux skills, including networking and scripting capabilities. Experience in incident response and incident management is highly advantageous.

Preferred Qualifications and Benefits
Experience in automation areas such as monitoring, CI/CD pipelines, and security is a plus. Careem offers a dynamic work environment where employees can make a meaningful impact in a region full of potential. The company supports a hybrid working model: four days in the office and one day remote weekly, with flexibility to work remotely from any country for up to 30 days per year. For individual contributor roles in technology, the schedule includes two office days and three remote days per week. Employees enjoy unlimited vacation days to promote work-life balance. Additional benefits include healthcare coverage and fitness reimbursements for gym memberships, health clubs, and training classes. Careem provides opportunities to collaborate with inspiring colleagues and grow professionally within a purpose-driven organization committed to regional development.

Careem is an equal opportunity employer dedicated to fostering diversity and inclusion. The company actively promotes a workplace free from discrimination based on any protected status through ongoing internal initiatives and monitoring.