Senior Site Reliability Engineer I

Careem is building the Everything App for the greater Middle East, aiming to simplify daily life by providing seamless transportation, food and grocery ordering, payment management, and more. Since its inception in 2012, Careem has empowered over 2.5 million Captains to earn income and served more than 70 million customers across 70 cities in 10 countries, spanning from Morocco to Pakistan. The company cultivates a platform where top regional talent thrives and entrepreneurs grow their businesses. The team you will join is focused on advancing persistent storage technologies and enhancing cloud-native solutions to shape the future of the Careem Platform, supporting significant scaling initiatives.

Key Responsibilities
- Build and maintain Kafka clusters and their ecosystems to ensure resilience, reliability, and scalability of services, accelerating deployments that impact millions of daily users.
- Lead the entire lifecycle of storage clusters and ecosystems on AWS, from design through development and operation.
- Develop support tools and technical processes that simplify workflows and empower engineers across various services.
- Identify opportunities to automate and scale systems while upholding security and reliability standards.
- Participate in on-call rotations and contribute to refining incident response procedures.

Required Qualifications
- At least 5 years of relevant experience in developing, operating, and troubleshooting storage clusters or other highly available systems at scale.
- Demonstrated expertise in running Kafka on Kubernetes.
- Proficiency in one or more programming languages such as Go, Python, Java, Groovy, Scala, or Ruby.
- Strong experience with cloud infrastructure, preferably AWS.
- Familiarity with infrastructure automation and Infrastructure as Code practices.
- Solid Unix/Linux skills, including networking and scripting capabilities.
- Experience in incident response or incident management is a plus.

Preferred Qualifications and Benefits
- Knowledge of automation in areas such as monitoring, CI/CD pipelines, and security is advantageous.
- Careem offers a dynamic work environment where employees can make a meaningful regional impact while advancing their careers.
- The work schedule includes four days per week in the office and one day remote, with the flexibility to work remotely from any country for up to 30 days annually. For individual contributor technical roles, the schedule is two office days and three remote days weekly.
- Unlimited vacation days per year to support work-life balance.
- Access to healthcare benefits and fitness reimbursements covering gym memberships, health clubs, and training classes.
- Opportunity to collaborate with inspiring colleagues and contribute to a purposeful organization dedicated to unlocking regional potential.

Careem is an equal opportunity employer committed to fostering diversity and inclusion. The company does not discriminate based on any protected status and values a diverse workforce as a core part of its culture.

Job Skills

and security (preferred)ScriptingProgramming languages: Gokubernetesand troubleshooting storage clustersOperatingDevelopingUnixInfrastructure as CodeRubyPythonGroovyAWSرعاية المرضىCI/CDAutomation in monitoringIncident ResponseIncident response and/or incident managementMonitoringGOKafka on KubernetesLINUXNetworkingScalaKafkaIncident ManagementJavaCloud Infrastructure (AWS preferred)

Job Details

Industry:

Business Development

Total Positions:

1 Post

Job Shift:

First Shift (Day)

Job Type:

First Shift (Day)

Job Location:

Karachi, Pakistan

Gender

No Preference

Age

18 - 65 Years

Experience

3 Years - 5 Years

Apply Before:

Aug 25, 2025

Posting Date:

Jul 25, 2025