Engagement Manager (Coins Assortment Growth)

Daraz is the leading e-commerce marketplace across South Asia (excluding India), providing an end-to-end commerce solution in the areas of e-commerce, logistics, payment infrastructure, and financial services. With a vast customer base of over 500 million customers, we strive to offer easy access to a wide assortment of products and create personalized shopping experiences for our consumers. Our commitment to uplifting local communities drives us to invest in the development and education of our sellers, employees, and communities.

Responsibilities:
• Responsible for the seller growth goal of coins program and achieving them via coordination with the commercial team
• Lead end-to-end management of key strategic initiatives that aim to increase seller engagement and stickiness
• Identify gaps between user operation and commercial team, propose effective solutions to achieve a win-win situation
• Monitor performance metrics, identify trends, and develop tangible actions to drive higher levels of platform loyalty objectives.

Requirements:
• At least 3 years experience in e-Commerce, bonus if experienced with commercial related scopes
• Rich experience in commercial operation, strong abilities to coordinate with merchants and KAMs, and know how to achieve goals in complex environments
• Great management skills with ability to work fast and manage multiple projects simultaneously to meet expectations with minimal supervision

What we offer:
• International working environment in a start-up setting, and a unique opportunity to learn from the best in e-commerce (Alibaba Group) and business growth
• A platform to learn from Alibaba’s world-leading ecosystem
• Rigorous training and exposure in team management, leadership, business analytics, and operations
• An opportunity to train the next generation of business leaders in the ‘tech’ industry
• Competitive salary and incentive package