Call Center / Sales Agent

We are looking for enthusiastic and target-driven Call Center Sales Agent to join our telesales team in Karachi. The candidate will be responsible for making outbound calls to prospective clients, introducing our professional certification services, and closing sales. This role requires excellent communication skills, persistence, and a positive attitude.

Key Responsibilities:

Make outbound sales calls to potential customers daily.

Promote IMC Certifications’ courses and services to clients over the phone.

Understand customer needs and suggest the most relevant programs.

Achieve assigned sales targets and KPIs on a regular basis.

Follow up on leads through calls, messages, and emails.

Update and maintain records of customer interactions in the CRM.

Handle customer queries confidently and professionally.

Coordinate with the team to ensure smooth communication and lead conversion.

Requirements:

Minimum Intermediate or Bachelor's degree preferred.

6 months to 1 year of telesales or call center experience (education industry experience is a plus).

Strong verbal communication skills in Urdu and English.

Confident, persuasive, and customer-focused attitude.

Comfortable working in a target-based environment.

Basic computer skills; knowledge of CRM systems is a plus.

Fresh candidates with strong communication skills are encouraged to apply.

What We Offer:

Fixed salary + attractive commissions

Daily and monthly performance bonuses

On-the-job training and career development

Professional and growth-oriented work environment

Opportunities for promotion within the sales department

Job Skills

Customer Acquisition Skills Fluent in English Customer Satisfaction Management Telemarketing Skills

Job Details

Industry:

Services

Functional Area:

Telemarketing

Total Positions:

5 Posts

Job Shift:

First Shift (Day)

Job Type:

Full Time/Permanent

Job Location:

SMCH Shahrah-e-Faisal, Karachi, Pakistan

Gender

No Preference

Minimum Education

Bachelor

Degree Title

Minimum Intermediate or Bachelor's degree preferred.

Career Level

Entry Level

Experience

Less than 1 Year - 1 Year

Apply Before:

Aug 16, 2025