Customer Care Representative (US Market)

"Most support jobs treat good listeners like a commodity. Turn up. Take calls. Get replaced"

At ABS International, we built something different, and we have been running it for 16 years without missing a single payroll date.

We are looking for Customer Support Representatives who are patient, composed, and genuinely good with people. Not someone to read from a script. Someone who actually cares how the conversation ends.

You will be handling real interactions with US-based customers, resolving queries, managing follow-ups, and being the kind of support rep that customers ask for by name.

What this role pays: 

Base salary: PKR 40,000 – 50,000 per month

Performance incentive: PKR 10,000 – 12,000 monthly (based on your numbers)

PKR 3,000 attendance bonus every month

Total monthly take-home: up to PKR 65,000 for consistent performers

What this role offers beyond the salary:

Permanent, full-time employment — plan your life around it

15 days paid annual leave

Work inside a live US CRM environment — skills that stay with you

A team that trains you properly, not just onboards you on paper

Salary on the same date, every single month — 16 years of proof, not promises

Who will thrive here:

→ Strong spoken and written English US customers, real conversations

→ Patient, composed, and genuinely good with people under pressure

→ Experience in customer support, call center, or BPO is preferred

→ Freshers with excellent English and a calm, professional manner are very welcome

→ Available Monday to Saturday, 6:00 PM – 2:00 AM

→ Able to commute to Gulistan-e-Johar Block 14, Karachi 100% on-site