Customer Relationship Officer (CRO)

Job Description: Customer Relationship Officer (CRO)

Job Responsibilities

Handle customer inquiries via phone, WhatsApp, and in-person

• Assist customers in selecting dresses based on their requirements
• Manage booking, reservations, and order confirmations
• Coordinate dress pickups and returns
• Maintain customer records and rental details
• Handle complaints and provide quick solutions
• Ensure a smooth and professional customer experience
• Assist in keeping visual displays, dresses presentations, and store ambiance at premium brand standards.

Requirements:

• 1 – 3 years of experience in luxury retail, high-end hospitality, or premium customer service required.
• Good communication skills
• A keen eye for fashion trends, product craftsmanship, and customer care.
• Customer-friendly attitude
• Ability to manage multiple tasks

Salary: 30,000 – 35,000 PKR

Timings: 12:00 PM – 9:00 PM

Contact :03331820755

Location: Tariq Road Oppsite Rabi Center

Work Location: In person

Pay: Rs30,000.00 - Rs35,000.00 per month

Work Location: In person