Customer Service Representative

• Client Engagement: Greet and assist walk-in applicants and callers with a professional and welcoming attitude.
• Information Provision: Provide accurate information regarding services, timelines, and procedures in both English and Urdu.
• Query Resolution: Address client concerns and complaints efficiently, ensuring a high level of customer satisfaction.
• Queue Management: Ensure a smooth flow of applicants within the office to maintain a professional environment.

Interested candidates should send their updated CV along with a recent photograph.

• Education: Bachelor’s degree is preferred in Business Administration, Accounting & Finance, Travel & Tourism.
• Experience: 2 years experience in customer service is a plus,
• Language Skills: Proficiency in spoken and written English and Urdu is essential.
• Technical Skills: Basic familiarity with MS Office (Word/Excel) and email etiquette.
• Personal Attributes: A pleasant personality, strong interpersonal skills, and the ability to remain calm under pressure.

Pay: From Rs65,000.00 per month

Education:

• Bachelor's (Preferred)

Experience:

• CSR: 2 years (Preferred)

Location:

• Karachi (Preferred)

Work Location: In person