Customer Service Representative (Night Shift)

Company: Digiteazy
Location: DHA Phase 7, Karachi
Shift: Night Shift
Experience: 6 Months – 1 Year

Digiteazy is looking for motivated and confident Customer Service Representatives to join our night shift team in Karachi. The ideal candidate should have prior customer service experience and strong English communication skills, both verbal and written.

Key Responsibilities

• Handle customer inquiries via calls, chat, or email professionally
• Resolve customer issues and provide accurate information
• Maintain high customer satisfaction and service quality
• Record customer interactions according to company procedures
• Meet performance and quality benchmarks

Requirements

• 6 months to 1 year of customer service or call center experience
• Excellent spoken and written English communication skills
• Ability to work night shifts consistently
• Strong problem-solving and interpersonal skills
• Basic computer and typing skills
• Professional and customer-focused attitude

What We Offer

• Competitive salary package
• Career growth opportunities
• Professional and supportive work environment

Job Type: Full-time

Pay: Rs40,000.00 - Rs45,000.00 per month

Work Location: In person