Customer Success Executive

As a Customer Success Executive, you will be the main point of contact for our clients after the sale. Your role is to build strong relationships, ensure customer satisfaction, and help clients succeed with our solutions.

Key Responsibilities:

Onboard new clients and provide product/service training

Maintain regular contact to understand client needs and goals

Resolve customer issues quickly and professionally

Collaborate with internal teams to ensure customer success

Identify upselling or renewal opportunities

Requirements:

Strong communication and interpersonal skills

Customer service or client-facing experience preferred

Problem-solving mindset and attention to detail

Ability to manage multiple clients and tasks efficiently

[CRM or software knowledge, if needed]