Office Assistant

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Job Description

Trendz Interior is seeking a dedicated Office Assistant to support daily office operations with a strong focus on client communication and social media management. This indoor office role requires at least one year of experience and involves handling various administrative duties such as data entry, customer service, and maintaining professional interaction with clients through phone and online platforms. The Office Assistant will be responsible for managing client queries via calls and social media, preparing and sending quotations, and supporting basic marketing efforts to help enhance the companys online presence and customer engagement. The ideal candidate will possess fundamental skills in Microsoft Excel, data entry, and graphic design using Canva, alongside proficient social media handling and telesales capabilities. This role demands a proactive individual who can coordinate efficiently with clients, handle incoming communications professionally, and contribute effectively to digital marketing activities. Though this position does not include team management responsibilities, excellent interpersonal and organizational skills are essential for success and smooth office functioning.
Responsibilities
 

• Answer client calls and respond to WhatsApp queries promptly and professionally.
• Prepare and send accurate quotations and detailed project information to clients.
• Upload social media content, including reels and posts, to various platforms to maintain active online engagement.
• Support basic online marketing initiatives and assist in page management to increase brand visibility.
• Coordinate client interactions to provide timely and helpful responses, fostering strong client relationships.
• Enter data accurately into company systems and maintain organized records for easy retrieval.
• Demonstrate proficiency in Microsoft Excel for handling spreadsheets and data management tasks.
• Utilize Canva and basic graphic design skills to create simple marketing and social media visuals.
• Conduct telesales activities to support sales goals and customer outreach strategies.
• Ensure all communications maintain a friendly and professional tone to align with company values.