Phone Banking Officer

Job Description

Fulcrum Pvt Ltd is seeking a dedicated Phone Banking Officer to join our team and contribute to providing exceptional customer service through our telephone banking operations.

Responsibilities
 

Job Responsibilities

· Make inbound calls to customers professionally

· Explain banking products & services clearly

· Maintain high standards of customer service & call quality

· Handle customer queries and provide accurate information

· Meet daily and monthly performance targets

Requirements

· Bachelor’s degree (Mandatory)

· Strong communication & problem-solving skills

· Willing to work in rotational shifts

Job Skills

Customer Relationship ManagementCall Center SoftwareProblem Solving

Job Details

Industry:

Consultants

Total Positions:

1 Post

Job Type:

Full Time/Permanent

Job Location:

Karachi, Pakistan

Gender

No Preference

Minimum Experience

Doesn't Matter