Customer Care Expert

Job Title: International Customer Service Representative | Full-Time | ABS International

Location: Gulshan-e-Iqbal Block 13-C & Gulistan-e-Johar Block 14, Karachi, Pakistan

Shift Timings:

- 06:00 PM – 02:00 AM

- 08:00 PM – 04:00 AM

- 10:00 PM – 06:00 AM

Join ABS International and Deliver Exceptional Customer Service!

ABS International is looking for an enthusiastic International Customer Service Representative to join our team. If you have strong English communication skills, enjoy engaging with customers, and thrive in a dynamic, fast-paced environment, we want you to be part of our growing company.

Key Responsibilities:

- Customer Engagement: Address customer needs by offering personalized solutions that ensure satisfaction and loyalty.

- Relationship Building: Develop lasting relationships with customers through proactive service and support.

- Service Promotion: Effectively communicate ABS International’s products and services to enhance customer experience.

- Problem Resolution: Work with internal teams to resolve customer inquiries efficiently.

- Create WOW Moments: Provide exceptional experiences that leave a lasting positive impression on customers.

Why ABS International?

- Competitive Salary: Enjoy a monthly salary ranging from PKR 45,000 to 50,000 based on experience and qualifications.

- Incentive Opportunities: Earn performance-based incentives from PKR 100,000 to 200,000 plus additional bonuses.

- Paid Training: 3-5 days of paid training with refreshments to ensure you are fully prepared for success.

- Comprehensive Medical Benefits: Medical coverage for you and your family.

- Smooth Onboarding: 1-month probation period with efficient onboarding and generous annual leave.

- Inclusive Work Culture: Work in a positive, team-oriented environment that promotes growth and collaboration.

- Career Advancement: Continuous professional development opportunities and a clear path to career growth.

Job Requirements:

- Experience: Previous customer service experience is preferred but not required. We encourage candidates with strong communication skills and a passion for learning.

- English Communication: Fluent in both written and spoken English, with the ability to engage international customers effectively.

- Problem-Solving Skills: Strong critical thinking abilities to handle inquiries and provide effective solutions.

- Proficiency: Knowledge of Microsoft Office Suite and customer service tools is a plus.

Ready to Join Us?

If you’re excited to make an impact, provide world-class customer experiences, and grow your career with a dynamic company, apply now to become part of the ABS International team.

Apply today and start your journey with ABS International!