Customer Relationship Officer

About the job
Company Description

Gateway Systems is a global leader in software development and IT solutions, specializing in complex software projects to drive digital transformation and elevate customer service. Our tailored solutions cover fleet management, GPS tracking, and comprehensive IT services, with our flagship product, WASTE ENABLE, leading innovation in solid waste management.

Role Description

This is a full-time on-site role in Karāchi for a Customer Relationship Officer at Gateway Systems. The Customer Relationship Officer will be responsible for managing business relationships, handling finance queries, communicating with customers, assisting with sales activities, and ensuring exceptional customer service on a daily basis.

Qualifications

Business Relationship Management and Customer Service skills
Finance knowledge
Excellent Communication skills
Sales experience
Strong problem-solving abilities
Ability to work well in a team
Previous experience in a similar role is a plus
Bachelor's degree in Business Administration or related field