Fraud Officer

Responsible for reviewing customer applications in the Fraud Control Unit, ensuring all activities are performed efficiently, securely, and in compliance with procedures and service standards to safeguard the organization’s financial interests.

Key Responsibilities:

• Review applications for fraud checks, document verification, and background checks (government websites, company listings, etc.).
• Approve or decline applications based on fraud assessments and report suspicious cases.
• Investigate and resolve fraudulent applications, ensuring timely reporting.
• Ensure compliance with Fraud & Credit policies, and minimize fraud losses.
• Advise internal teams on actions to handle potential fraud cases.
• Maintain error-free processing and deliver efficient service.
• Identify operational weaknesses and report them to the Team Leader.
• Provide feedback to improve fraud detection processes.

Key Requirements:

• Problem-Solving: Ability to optimize efficiency, manage risks, and identify fraud.
• Industry Knowhow: Experience with loan & credit card workflows, fraud policies, and at least 3 years in Fraud Control roles.
• Interpersonal Skills: Strong verbal/written communication, and team collaboration.
• Qualifications: University degree or equivalent, strong fraud investigation skills, and analytical abilities.

Job Type: Full-time

Pay: Rs70,000.00 - Rs80,000.00 per month

Work Location: In person