Merchandiser

Dr. Haris Clothing Brand seeks a proactive and well-organized Merchandiser to support sales operations and merchandising activities within the textile industry's Fabric Division. The ideal candidate brings at least three years of relevant experience and demonstrates strong coordination, communication, and organizational skills. This position involves managing customer orders from inquiry to execution, liaising across multiple departments such as production, sourcing, quality, and logistics, and maintaining accurate sales and order documentation. The role focuses on ensuring smooth sales operations by preparing quotations, processing purchase and sales orders, tracking order status, and supporting customer communications. The Merchandiser collaborates closely with the Sales Head to perform daily sales and merchandising responsibilities while maintaining professional relationships with customers and internal teams. Strong proficiency with Microsoft Office applications, especially Excel, is essential, alongside a good understanding of merchandising and sales coordination processes. The role demands attention to detail, the ability to work under pressure, and multitasking capabilities. This position does not involve managing a team but is critical for ensuring the seamless flow of merchandising and sales activities supporting business growth at Dr. Haris Clothing Brand.
Responsibilities
 

• Assist the Sales Head in daily sales and merchandising tasks, ensuring smooth operation of sales activities.
• Process and track customer orders from initial inquiry through successful execution and delivery.
• Coordinate effectively with customers, production, sourcing, quality assurance, and logistics departments to align expectations and schedules.
• Prepare and monitor quotations and customer correspondence promptly and professionally.
• Generate, maintain, and manage Sales Orders (SO), Purchase Orders (PO), and all related documentation accurately.
• Coordinate sampling requests, including sample development and dispatch, to support product evaluation and customer needs.
• Maintain up-to-date and accurate sales records, customer databases, and detailed order tracking reports for clear visibility and reporting.
• Perform accurate data entry and timely record updates to ensure smooth workflow and documentation consistency.
• Monitor order statuses actively and follow up with internal departments to meet delivery timelines and resolve potential bottlenecks.
• Prepare detailed reports using Microsoft Excel for sales analysis and management review.
• Support customer communication by maintaining professional and responsive interactions to build trust and long-term relationships.
• Undertake additional administrative and merchandising support tasks assigned by the Sales Head to enhance operational efficiency.