International Customer Service Executive

About the job
Company Description

We are looking for energetic and confident individuals to join our team as International Customer Service Executives. As an on-demand car rental company, eZhire is revolutionizing how people get their car rentals with a simple tap on our mobile app. We are seeking candidates who are excited to be part of this change and can provide our customers with the highest level of service.

Responsibilities:
Maintaining the highest level of customer service by dealing with customers in a friendly, efficient, and attentive manner
Responding to customer inquiries via instant chat and email, answering questions and resolving any issues
Excellent communication and problem-solving skills
Ability to multitask and prioritize customer needs
Patience when handling difficult cases
Fluency in English, both written and spoken
Prior experience working in an international customer service campaign

Experience:

Minimum of 1-2 years experience in a customer service role
Experience working in a fast-paced customer service environment
Strong written and verbal communication skills
Proficient in customer service software and tools
Strong problem-solving abilities and the ability to handle difficult customer interactions
Highly motivated and customer-oriented attitude

Qualification:

Bachelor's degree preferred or relevant experience

Salary Bracket

PKR 80,000/- to 95,000/-