Call Center Officer

Requirements:

Fresh to 1 Year of experience
Qualification:

Intermediate / Bachelors
Job Description:

The Call Center Officer is responsible for managing telephone calls in relation to promoting services, receiving feedback, and handling queries of customers.
He/she will be the bridge to timely and effective communication between the customer and the management.
Answers inbound telephone calls from patients, visitors and other customers and handles their inquiries/feedback in a pleasant and friendly manner.
Identifies and escalates priority issues and routes the call to the appropriate channel for timely response
Job Type : Full Time

Job Type: Full-time

Work Location: In person