Manager Operations - Karachi DHA Phase-8

Job Summary

Job Summary

The Operations Manager serves as the central focal point for campus management, overseeing finance, administration, operations, procurement, and supply chain functions. The role ensures seamless coordination with Head Office, across academic and non-academic departments to maintain efficient school operations. Responsible for strategic planning, resource optimization, and vendor management to support institutional objectives. Ensures compliance, operational excellence, and high service standards across all campus functions. Acts as a key liaison between leadership, staff, parents, and external stakeholders to ensure smooth and effective campus management.

Role and Responsibilities:

School Operations & Administration

• Oversee daily school operations to ensure smooth functioning of academic and administrative activities
• Implement operational policies, procedures, and systems aligned with institutional standards
• Coordinate with academic leadership to support effective school functioning
• Monitor operational performance and implement continuous improvement initiatives

Facilities & Infrastructure Management

• Manage school facilities, maintenance, utilities, and infrastructure requirements
• Ensure campus safety, cleanliness, and security arrangements
• Supervise housekeeping, maintenance, transport, and support staff
• Oversee vendor management and service contracts

Human Resource & Staff Coordination

• Coordinate recruitment, onboarding, and administrative HR processes for non-academic staff
• Supervise administrative and support staff performance
• Ensure adherence to HR policies, attendance, and discipline standards
• Facilitate staff training and operational capacity building

Finance & Procurement Support

• Manage operational budgets and monitor expenses
• Oversee procurement processes, vendor selection, and contract management
• Ensure cost-effective purchasing and inventory management
• Coordinate with finance department for payments and financial reporting

Admissions & Parent Services

• Support admissions operations and walk-in parent facilitation
• Ensure high-quality parent engagement and customer service
• Coordinate school events, open houses, and promotional activities
• Manage front office and reception services

Compliance & Risk Management

• Ensure compliance with regulatory requirements and school policies
• Implement health, safety, and emergency response procedures
• Maintain operational documentation and audit readiness
• Ensure security protocols and student safety standards

Event & Logistics Management

• Coordinate school events, exhibitions, and academic functions
• Manage logistics for school activities and programs
• Support marketing and outreach initiatives

Required Skills

Qualifications & Experience

• Bachelor`s/Master’s degree in Business Administration, Management, Economics, or related field
• Minimum 5–8 years of operations or administrative management experience (preferably in education sector)
• Experience in school operations, facilities management, or service industry preferred
• Strong leadership and team management experience

Skills:

• Strong organizational and operational management skills
• Leadership and team coordination abilities
• Budgeting and procurement management
• Excellent communication and stakeholder management
• Problem-solving and decision-making skills
• Ability to manage multiple priorities and deadlines
• Strong service orientation and customer-focused approach