Unit Head - SF Process Controls and SBP Reporting

Job Description

The Bank of Punjab is one of the fastest growing banks in Pakistan with its profound existence of 35+ years. It operates through a network of 900+ branches across the country. The Bank has established a strong foundation while offering premium banking services with a major focus on unsurpassed value-added services for its customers through advanced solutions.

In line with the Bank’s progression strategy, we invite applications from experienced, dedicated, and performance-driven professionals for the position in our Global Payment Services Division (Operations Group). This role provides an excellent opportunity for candidates desirous of building a long-term career in a dynamic organization.

Location: Karachi

Grade: Band-5 to Band-4

Job Summary / Major Responsibilities:

• Establish, implement, and monitor effective process control frameworks across operational and support functions.
• Ensure adherence to internal policies, SOPs, regulatory guidelines, and operational risk standards.
• Conduct periodic process reviews and identify control gaps, process weaknesses, and operational risks.
• Recommend and implement corrective and preventive measures to strengthen internal controls.
• Coordinate with Internal Audit, Compliance, Risk Management, and external regulators on control-related matters.
• Lead process re-engineering and automation initiatives to improve operational efficiency and control effectiveness.
• Monitor operational incidents and ensure timely resolution along with root cause analysis.
• Ensure timely, accurate, and complete submission of all regulatory returns/reports to the State Bank of Pakistan (SBP).
• Oversee validation, reconciliation, and integrity of data used for regulatory reporting purposes.
• Ensure compliance with SBP Prudential Regulations, reporting guidelines, and regulatory circulars.
• Liaise with SBP and internal stakeholders regarding reporting queries, inspections, and regulatory observations.
• Continuously review reporting processes to improve efficiency, accuracy, and regulatory compliance.
• Maintain proper documentation, audit trails, and reporting records for regulatory and audit requirements.
• Supervise BCP and Fire Drills Exercise Management and report submission to relevant authorities.
• Coordinating Internal, External, SBP Audit and Compliance Division Reviews Management including subsequent exceptions settlement/clearance handling with relevant stakeholders.
• Handling COSO Review Management.
• Handling ICFR Review Management.
• KRI Review Management.
• Lead, mentor, and develop unit staff to ensure high performance and operational excellence.
• Allocate responsibilities and monitor team productivity, service quality, and compliance standards.
• Collaborate with Operations, Finance, IT, Treasury, Compliance, and other business units for process alignment and reporting accuracy.
• Prepare management dashboards, MIS reports, and control summaries for senior management review.
• Supervision of Record Archival Process.
• All unit-related records and files are up to date and in proper order.
• Handling formal communication including IOM’s/Office Notes.
• Assist Head SF to manage smooth operations of all SF Departments/Units functions under the ambit of Specialized Functions.
• Assist Head SF for the compliance of all SF Departments/Units policies and procedures.

Eligibility Criteria:

Qualification: Minimum Bachelor's degree from HEC recognized local/foreign university. Preference shall be given to Master Degree holders.

Experience: Minimum 09 years of Banking and 06 years’ relevant experience, preferably in operations controls, regulatory reporting, audit, compliance, or process governance.

Age: Up to 55 Years as of June 24th, 2026.

Important Note:

a) Only shortlisted candidates shall be called for an interview. No TA/DA will be admissible.

b) The Bank of Punjab reserves the right to accept or reject any application(s) without assigning any reason(s) thereof.

c) The Bank is an equal-opportunity employer. Females, Differently Abled Persons (DAPs), and Transgender individuals are encouraged to apply.

d) The above position carries market-based competitive remuneration.

e) Individuals fulfilling the above-mentioned criteria are encouraged to apply online through BOP career portal bop.rozee.pk latest by June 24th, 2026.